This Privacy Policy explains how 93j collects, uses, stores, and protects personal information provided by players on our platform. We are committed to handling your data responsibly and in line with reasonable privacy practices for Philippines-based online gaming services.
From the moment you register to your latest withdrawal, here is a clear summary of the six areas this Privacy Policy covers.
We collect registration details, KYC documents, transaction records, device information, and activity logs. Only information that is necessary for running your account and complying with verification requirements is gathered.
Your information is used to manage your account, process deposits and withdrawals, complete KYC, send account notifications, and detect fraud or irregular activity. We do not use your data for unrelated commercial profiling.
Transaction records are kept for account management and compliance purposes. KYC documents — including your government ID — are handled with strict access controls and are used solely for identity verification.
93j uses SSL encryption for all data in transit, restricted staff access to account data, and secure storage practices. No security measure is entirely infallible, but we maintain layered protections across the platform.
Your data is not sold. It may be shared with payment processors and identity verification services where necessary to run your account, or where we are required to do so by applicable legal obligations.
You have the right to access, correct, and request deletion of your personal data, subject to legal and operational constraints. Questions about your data can be directed to our support team at any time.
93j operates an online gaming and sports betting platform accessible at 93j.net. This Privacy Policy describes how we collect and process personal information from players who register an account and use our services. It applies to all players regardless of whether they are based in Manila, Cebu, Davao, or anywhere else in the Philippines.
By registering an account on 93j, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described here. This policy should be read alongside the Terms and Conditions, which governs the overall use of your account. If you have any concerns about how your data is handled, you can contact our support team using the details at the end of this document.
We may update this Privacy Policy from time to time. When changes are made, the "Last updated" date at the top of the page will be revised accordingly. Continued use of the platform after an update constitutes acceptance of the revised policy.
We collect personal information from you through several channels in the course of operating your 93j account. The categories of information we collect include:
| Category | Examples | When Collected |
|---|---|---|
| Registration data | Full name, date of birth, mobile number, email address | At account sign-up |
| KYC documents | Government-issued photo ID, proof of address | During identity verification |
| Payment data | Transaction records, payment method identifiers | On each deposit or withdrawal |
| Activity data | Games played, bets placed, session timestamps | During platform use |
| Device and access data | IP address, browser type, device identifiers | On platform access |
| Support communications | Messages, tickets, chat transcripts | When contacting support |
We collect only the information that is reasonably necessary for the purposes described in this policy. We do not collect sensitive information such as religion, ethnicity, or political affiliation.
The personal information we collect is used for the following purposes:
KYC (Know Your Customer) verification is a mandatory part of the withdrawal approval process on 93j. Before we can release funds to your nominated payment account, we require you to submit a valid government-issued photo ID — such as a Philippine passport, driver's licence, SSS ID, or UMID — along with any supplementary documents we may request to confirm your identity or residential address.
KYC documents are handled with the following safeguards:
If your submitted documents do not match the details registered on your account, or if they cannot be verified, your withdrawal may be held pending further review. We will contact you through your registered contact details to request clarification or additional documentation.
When you make a deposit or submit a withdrawal request, 93j records transactional information including the amount, date, payment method, and reference identifier. This data is used to reconcile your account balance, process your transactions, and maintain accurate records for audit and compliance purposes.
All transactions on 93j are processed in Philippine Peso (PHP). We do not store complete payment credentials such as full GCash account numbers or online banking login details on our systems. Payment processing is handled through secured third-party payment gateways, and the data flow between those services and 93j is protected by SSL encryption.
Transaction history is retained for a period determined by our operational and legal requirements. If you close your account, your transaction records may be retained for a further period as required by applicable law, even after your account is deactivated.
93j implements technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:
Despite these measures, no online service can guarantee absolute security. In the event that a data security incident occurs that is likely to affect your personal information, we will take prompt steps to contain it and notify affected players in accordance with applicable obligations.
You also play a role in keeping your account secure. Using a strong, unique password, enabling OTP verification, and never sharing your credentials with anyone — including 93j support staff — are all important habits that reduce your risk exposure.
93j uses cookies and similar browser-side technologies to support the operation of the platform. Cookies are small text files stored on your device that help us remember your session, maintain your login state, and understand how the platform is being used.
The types of cookies used on 93j include:
Most browsers allow you to control cookie settings through their preferences or settings menu. Disabling all cookies may affect the functionality of the 93j platform, including your ability to stay logged in.
93j does not sell, rent, or trade your personal information to any third party. We may share your data only in the following limited circumstances:
Any third-party service providers who handle your data on behalf of 93j are required to maintain appropriate data security standards and are prohibited from using your data for any purpose beyond the specific service they provide to us.
As a player on 93j, you have the following rights in relation to your personal data:
You can request a copy of the personal data we hold about you. We will respond to verified access requests within a reasonable timeframe.
If any personal information we hold is inaccurate or out of date, you can request that it be corrected. Some updates can be made directly through your account settings; others require contact with support.
You may request deletion of your personal data. Deletion requests will be assessed against our legal obligations — some data may need to be retained for compliance purposes even after account closure.
You may request that we limit the way we process your data in certain circumstances, such as while a dispute about its accuracy is being resolved.
If you believe your data has been handled improperly, you may raise the matter with our support team for internal review. We take data-related complaints seriously and will respond with due consideration.
To exercise any of these rights, contact our support team using the details in the FAQ or About Us sections of the platform. We may need to verify your identity before processing your request to ensure that data is not disclosed to or modified by unauthorised parties.
We retain your personal information for as long as your account is active and for a reasonable period thereafter, in line with our operational and legal obligations. The specific retention period for different categories of data varies:
When data is no longer required and there is no legal obligation to retain it, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.
The 93j platform is strictly for persons aged 21 years and above. We do not knowingly collect personal information from individuals below this age. Age is verified as part of the account registration process and confirmed during KYC.
If we become aware that an account has been registered by someone under the age of 21, that account will be suspended immediately and any data associated with it will be handled in accordance with applicable legal requirements. If you believe a minor has registered on our platform, please contact our support team.
93j reserves the right to update this Privacy Policy at any time. When we make changes, we will update the "Last updated" date shown at the top of this page. For significant changes that materially affect how your data is used, we will make reasonable efforts to notify active account holders.
It is your responsibility to check this page periodically to stay informed about how we handle your personal information. Continued use of the 93j platform after a policy update takes effect constitutes your acceptance of the revised terms.
If you have questions, concerns, or requests related to this Privacy Policy or how your personal data is handled on 93j, please reach out to our support team through the contact details available on the platform. You can also find answers to common account and policy questions in our FAQ section, or read more about the platform on our About Us page.
For matters related to your account terms, please also review the Terms and Conditions. For guidance on managing your gaming activity responsibly, visit the Responsible Gaming page.
We aim to respond to all data-related inquiries within a reasonable period. Requests that require identity verification before processing — such as access or deletion requests — may take slightly longer while we confirm the identity of the person making the request.
We take your privacy seriously — and so does our security setup. Register a free account and enjoy sports betting, live casino, eBingo, and fish games with the confidence that your personal data is handled with care.
21+ only · Play responsibly · All amounts in PHP